In order to have a passport photo taken at our home office the following protocols must be followed.
Passport photos are done by appointment only, no walk ins.
Passport photos must be pre paid, no cash, checks or plastic will be handled at studio.
Click link to make online payment Then call to reserve your appointment time.
Appointment times are M-F 8:00 8:30, 9:00 or 9:30am Saturdays 9:00 9:30 or 10:00am
*** No public restrooms are available, please plan accordingly ***
On arrival, text 413-537-8137 and a staff member will come to your car to get you.
Your forehead temperature will be taken by a contactless fever detector prior to entering office.
Upon entering the studio the customer must use hand sanitizer. We will provide hand sanitizer.
A mask must be worn at all times by customer except when the photo is taken. Once taken, the customer’s mask must be put back on. Office staff wear masks at all times.
Only the person being photographed is to enter the studio. If more than one person needs a passport photo they must wait in the car until asked to enter by office staff.
After the photo is taken, the customer will wait in their car and the passport photos will be brought out to you when ready (10-15 minutes)
A 24 hour notice is required to cancel or reschedule your appointment without penalty
Please read the following tips
*** Do not wear a white top to your appointment, background is white
*** Do not wear distracting jewelry such as large ear rings that will reflect or cause glare
*** Do not wear shirts or tops with distracting logos
*** Do not use excessive make up or creams that will cause glare on your face, your photo may be rejected and have to be re done at customers expense.